Question 1

How do I get paid faster?

Accepted Answer

By making paying you effortless. Every invoice has a card pay button, repeat customers pay with a saved card and, on Grow, overdue invoices get an automatic reminder with the same button. Customers never have to copy your bank details again.

Question 2

Which payment methods can my customers use?

Accepted Answer

Card payments, through a secure payment page linked from the invoice and the email. Repeat customers can save their card once, so each subscription invoice is charged automatically on its due date.

Question 3

Do I need a payment provider?

Accepted Answer

Yes. The pay button runs through a payment account you connect from FinBaze. A fee is charged per payment, and those fees show up as costs in your books, right next to the revenue.

Question 4

Does the money go through FinBaze?

Accepted Answer

No. Your customer pays through your own payment account and the money goes to your own bank account. FinBaze never holds funds; it sees the payment arrive and marks the invoice paid.

Question 5

Does FinBaze make the supplier payments itself?

Accepted Answer

FinBaze prepares the payment for you: one batch of every approved bill, as a file for your bank. You authorise the payment in your bank. FinBaze then matches the outgoing payments to the right bills.

Question 6

I already take payments through Mollie or Adyen. Does that work?

Accepted Answer

Yes. Payouts and fees from Mollie and Adyen are booked next to your sales, so revenue and costs add up. The pay button on your FinBaze invoices runs through a payment account you connect from FinBaze.

Question 7

Which plan do I need for pay buttons and batches?

Accepted Answer

The pay button and automatic payment matching are on every plan, from Basic (£35 a month). Saved-card subscriptions, reminders and supplier payment batches are on Grow (£65).

Question 8

How is this different from bank feeds?

Accepted Answer

Bank feeds show you what happens in your account. Payments is about money moving: a customer pressing the button, a card charged for a subscription, a batch to suppliers. Together they make sure every payment ends up against the right invoice.

Get paid faster, without reconciling

Five ways customers pay you

Recurring invoices (Grow)

A deposit on acceptance

Pay button in reminders (Grow)

Payouts from your payment provider

Invoices in their currency (Grow)

Pay all your suppliers in one go

FinBaze in numbers

Questions about payments

Let your next invoice be paid in one tap