Question 1

How can my customer pay?

Accepted Answer

Every invoice email has a pay button. Your customer pays by card in a few taps. You connect a payment account once in your settings. If your customer prefers a bank transfer, FinBaze matches that payment through your bank feed instead.

Question 2

What does the pay button cost?

Accepted Answer

The pay button is on every plan. Your payment provider charges a transaction fee per payment; it's booked in your accounts right next to the payment received, so you can see exactly what each payment costs you.

Question 3

Is my invoice booked automatically?

Accepted Answer

Yes. When you send it, FinBaze posts revenue, VAT and the amount owed. When it's paid, the invoice is reconciled. Your VAT return is built from the same invoices, so there's nothing to copy across.

Question 4

Can I change an invoice after sending it?

Accepted Answer

A sent invoice isn't edited afterwards, which keeps your books consistent. You create a credit note in one click, settled against the original, and send a new invoice. Your customer sees exactly what changed.

Question 5

Can I take regular payments automatically?

Accepted Answer

Yes, with recurring invoices on Grow: each period's invoice goes out with a pay button.

Question 6

Can I attach files?

Accepted Answer

Yes. Add a PDF, such as your terms or a timesheet, and it goes in the same email.

Question 7

Does this work with my online shop?

Accepted Answer

Yes. Connect Shopify, Amazon, WooCommerce or Medusa and every order becomes a sales invoice in your books. Payouts and fees from Stripe, Adyen and other providers are booked alongside them.

Question 8

Which plan do I need for invoicing?

Accepted Answer

Invoices, quotes, credit notes, branding and the pay button are on every plan, starting with Basic at £35 a month. Grow (£65) adds automatic reminders, recurring invoices and invoices in other currencies. Prices exclude VAT.

Invoices your customers pay straight away

Sending is booking, paying is reconciling

More than €10 million invoiced through FinBaze

Your invoice, complete and in your style

Always in your branding

From your own email address

Fix it with a credit note

Your shop invoices too

In your customer's currency

Send your first invoice today

Create your account

Add your branding

Switch on the pay button

Send your first invoice

Questions about invoicing

Send an invoice today that gets paid today